WHO ARE UNITY?
Unity is a premier provider of private office spaces, catering to startups, SMEs, and established businesses. Founded in 2018, they have experienced steady growth, soon to be operating from 6 locations across London. Unity’s workspaces are designed to enhance productivity, encourage collaboration, and spark innovation. They also offer businesses the option to tailor these spaces to meet individual needs, resulting in unique and customisable working environments.
Included as part of their office hire, Unity offers premium office amenities and fosters a vibrant community through collaborative spaces and networking events. These efforts aim to support the growth of their clients’ businesses, creating an environment where companies can connect, collaborate, and thrive.
WHAT ISSUES DID THEY FACE?
Unity recognised the importance of offering high-quality coffee to their clients as part of their premium amenities. Ensuring an uninterrupted supply of quality coffee was essential for maintaining the satisfaction of their clients, upholding the quality of their service, and supporting their mission of creating productive and inspiring workspaces.
HOW DID THE OFFICE COFFEE COMPANY HELP?
The Office Coffee Company stepped in to provide Unity with high-quality coffee machines alongside a reliable supply of coffee. They began by thoroughly assessing Unity’s specific needs and used their expertise to recommend the ideal machines for their purposes. They also collaborated with Unity to select beans to match their clients’ tastes. The chosen brand, Puro, is a premium Fairtrade-certified coffee that supports the creation of rainforest reserves in coffee-producing countries.
Since partnering with Unity in 2019, the Office Coffee Company has guaranteed that every new office space opened by Unity is equipped with at least one Office Coffee coffee machine. This has now led to the installation of a total of nine coffee machines across Unity’s three offices, ensuring a consistent supply of freshly brewed coffee for all employees and visitors.
“We say that there’s 2 important things that need to work in the office. First is the Internet, and second is the coffee machine.”
- Rob Webb, Finance Director and Unity Co-Founder
COFFEE TASTING SESSIONS
The Office Coffee Company provides prospective clients with an exclusive opportunity to participate in coffee-tasting sessions. These sessions allow clients to see the machines in action, and sample a variety of coffee flavours. This initiative not only showcases the performance of the machines, but also assists clients, such as Unity, in selecting the most suitable coffee beans for their preferences.
This service is even extended to existing customers who are considering changing their bean selection. For instance, Unity was given the opportunity to try out a granulated oat milk powder. The positive reception of this alternative led to its incorporation in some of their machines alongside their standard dairy milk offerings.
Listen to Robb Webb, Finance Director and Unity Co-Founder, explain this initiative in detail below.
The Office Coffee Company’s professionalism, solutions, and exceptional service have reinforced Unity’s reputation as a provider of premium office spaces. If this case study has inspired you to upgrade your business’s office coffee station, get in touch.
